We recently stayed at the Holiday Inn Express on 7th Avenue (from December 8th-December 12th) and we just wanted convey our thanks for the wonderful holiday experience! All the staff were friendly and very helpful! Take care,

Shierley Chelliah and Family.

Mr. Tharp,

On behalf of the San Diego Adult Rehabilitation Center (ARC) we would like to thank you for the kind donation of Furniture and the placement of a Donation Bin at your hotel, your donation and support will insure that we continue helping those who need it the most. The Furniture will be well used and service to fill the needs of the 130 men and women that are currently going thru our program.

Please let Paula, know how greatly we appreciate all the help and leadership she provided in taking time to scheduling the pickup and placement of the bin.

We look forward to building a long and lasting relationship with the Holiday Inn and its wonderful staff.

Rick Navarro – Community Relations & Development Coordinator
The Salvation Army
San Diego Adult Rehabilitation Center

Dear Collin,

A million “thank you’s” to you and all of our dear friends and family a the Holiday Inn Express Sand Diego Downtown, from the American Society of Aviation Artists!. I say “friends and family” because many of the ASAA members commented on the friendliness of the staff, the smiles and hospitality, the casual feel through conversation and service, and the overall hometown experience we were given.

Form the very first conversation I had with you, Collin, I knew the Holiday Inn Express San Diego Downtown was the perfect place for our organization to hold our 24th Annual Art Forum Every need was met with warmth and assurance that all would go well. The Cypress room served as a perfect “family room” for our group as we comfortably displayed our art for the week. It then was transformed day by day to meet our needs. I was nearly in joyful tears on Wednesday morning when I saw the wonderful transformation of the room into a classroom setting; how carefully your staff treated the art and the poster boards in the rearranging of the room. I can still hear the gasps as the members entered the Cypress room on Saturday when they saw their home for the week transform into an elegant banquet room. It was the perfect touch to a wonderful week. Hats off to your entire staff for the special care they put into this monumental task.

You have a tremendous staff of individuals to with, Collin, and we appreciate every one of them. Anisa’s smile and bubbly personality was welcoming and kind. Paula was my anchor during the week, going over logistical issues on the spot. She too, like you, had an answer for everything, and it was the right answer every time. Shanica was a ray of sunshine that took over beautifully for Paula for the weekend events. Liz did a wonderful job, tending bar for our hospitality room. I hope she enjoyed spending time with our crazy bunch.

The food was more and more delicious as the week progressed! We could not have been in better hands under the professional care of the Indigo Café. Tiffany was always smiling and quick to help. Gretchen mad e the most wonderful recommendations for each menu, and was at my beck and call for event to event. Bob was wonderful in taking care of us at the bar, and was a tremendous help when I needed a distinct voice to say, “Last call for drinks!’ – a voice that commanded respect!

I wish I could personally thank you everyone who helped us for the week – Martha at the front desk was lovely, as well as the others that served at the front desk around the clock. And those work in housekeeping, again, treated us like were part of the family.

My recommendation to the board in our organization was to repeat our visit to San Diego in the future, based first and foremost on the wonderful treatment we received at the Holiday Inn Express San Dieg Downtown. But I didn’t even need to make the recommendation – the board already felt the same way.
Thank you again, and we hope our next forum in San Diego will not be too far in the future.

Best to you,
Nanette O’Neal
Executive Secretary, ASAA
American Society of Aviation Artists

Mr. Tharp,

I just wanted to express to you the wonderful stay I had at your Holiday Inn Express located on 1430 Seventh Avenue in San Diego. Your front office supervisor, Elizabeth Gastelum was so welcoming and made our stay so much more eventful. This was our first time staying in the Gas Lamp District and we didn’t know what to do and Elizabeth was on it for us. She set us up to have a wonderful memorable time at Cafe Sevilla!! I also would like to give mention to your driver Steve and Cindy at the front counter, they too were so pleasant and helpful. We will definitely be returning!

Thank you and I hope you acknowledge your employees for going above and beyond to make our stay so terrific!

Sonia Ramos

Dear Jason,

I just wanted to take a moment to let you know how pleased we were with our recent stay at your location. We received excellent service from the moment we arrived, (midge?) and it continued thru at all levels of our stay. The room was clean, your breakfast service was above what we expected and we even enjoyed your cookie services. Overall, we were very pleased. I don’t feel like great service or forming real ” connections” with people gets recognized as often as it should, but I felt compelled to let you know how happy we were. Keep up the fabulous service, and let your front desk team know how much “connecting” with them meant to our family.

Thank you,
Beth Hoff

Dear Mr. Jason A Tharp, CHA

My girlfriend and I recently visited the great state of California and had the privilege to experience the lovely cities of Los Angeles and San Diego, the former being my hometown. We would have to say that our time in San Diego was far more enjoyable than our stay in my beloved Los Angeles and that was because of the very friendly and accommodating staff at your hotel. A front desk receptionist by the name of Jackie was so helpful in getting us settled in our room and given us directions around the city and advice on places to visit, that we decided to stay an extra day because we were so captivated by the city. Jackie saw that we were pretty exhausted once we got to the hotel because we ended up walking from the train station to the hotel and were giving bad directions by a host of individuals that it took us an hour and a half just to get there. Once we arrived Jackie gave us a couple of VIP coupons for some drinks in your lounge and Midge the bartender could not have been more hospitable.

Our second day in San Diego, Jackie and Ilena (I hope I’m spelling her name right) set us up with great passes to the San Diego Zoo and had Alex drive us there and pick us up after our wonderful day there. Alex and Ilena were very courteous and professional and Jackie once again went above and beyond the call of duty to make our stay at your hotel even more special. Our room was cleaned thoroughly by housekeeping and the let us sleep late and never bothered our personal property.

The Days Inn we stayed at in Los Angeles was of far less quality than your hotel. Their service wasn’t nearly as hospitable and the cleanliness of their rooms was not even close to the standards that your hotel displayed. I was shocked when I told my girlfriend that I enjoyed our stay in San Diego over our stay in Los Angeles because of my natural affinity to the city of angels. We just thought that you should know what a wonderful hotel staff you have there and that on our next visit to San Diego we will be sure to stay at your hotel.

C. L. Paige

Good Morning,

I just wanted to take a minute to let you know about our hotel stay from March 19-21. I just have to tell you this is by far the best service we have received from any hotel. Our family has been fortunate enough to stay at some of the nicest hotels in the country including The Beverly Hills Hilton, Waldorf Astoria, just to mention a few. Everyone was extremely nice from the front desk to housekeeping. The shuttle driver, I believe his name is Amid?? was very nice as well. From the card and candy we found on our bed, to the nice room, to the speedy checkout. Everything was done in a first class fashion. When we return to San Diego, I will not hesitate to stay there again.

Robert H. Martinez

Dear Collin,

Greetings from Nepal !

I am writing this email on behalf of all members of Asian Relocation Association and we wish to thank you and the whole team at your hotel for taking very good care of our members…we especially wish to thank the front desk, our friend who drives the shuttle and the restaurant, not to forget the housekeeping which kept the mess under control in our rooms.

We will definitely stay with you again when we return to San Diego in about 5 years time for the same convention and I also heard that some of our members will be staying at your hotel when they visit California for their family vacations.

We are visiting Denver next September and we will be staying at another Holiday Inn Express as we have confidence in this brand – Thanks to Good People like you !

Keep up the great work !!

Thanks and Warm Regards,
Sudeep Shah , Global Mobility Specialist, CEO (President of Asian Relocation Association)
Orient International Relocations,
Kathmandu -HQ, Nepal.

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